Rudolph Research Analytical Quality Policy 2021
Rudolph Research Analytical maintains a philosophy of continuous improvement. We are always striving to build the highest quality and most innovative instruments. This is done while conducting business according to its Core Values. They are: Integrity, Quality, and Innovation.
This philosophy is supported by Quality Control and Assurance measures across all disciplines. These areas include Engineering, Software, Manufacturing, Sales/Marketing, Service and Customer Support.
What is NVLAP Accreditation?
NVLAP – Stands for National Voluntary Laboratory Accreditation Program. The National Voluntary Accreditation Program operates as an independent third party whose purpose is to accredit testing and calibration laboratories. The National Institute of Standards and Technology, NIST Handbook 150 sets forth the procedures and requirements a laboratory must meet to be accredited. Under the NAVLAP program a laboratory must demonstrate that they operate an appropriate management system. In addition they must demonstrate they are technically competent, and are able to generate technically valid results. The program provides an unbiased third-party evaluation and recognition of performance, as well as technical competence.
What are the benefits of NVLAP Accreditation?
Benefits include Market Advantage, Consistency of Operations, Increased Awareness, and Process Improvement. International standards-based accreditation programs, such as NVLAP, rely on a uniform recognized approach to determine competence, promote mutual recognition among accrediting bodies, and support increased acceptance of high quality export goods in international markets. NVLAP, because of its close working relationship with the NIST laboratories, is widely recognized and respected as a technically sound and rigorous accreditation program. Customers respect an independently administered, internationally recognized accreditation program. This in turn provides a more organized operating environment and constancy across their suppliers. This is especially true in the Pharmaceutical industry. All others being equal, an accredited laboratory will obtain the business before non-accredited laboratory.
What is the NVLAP accreditation process for a Quality Management System?
A company’s Quality Management Systems or QMS defines the organization’s policies, procedures and internal requirements. These ensure customer requirements are met and that regulatory and industry requirements are consistently met. This results in higher customer satisfaction and reduces organizational risk.
The QMS includes:
- A review of Customer contracts.
- Evaluation of Employee training Programs.
- Inspection of Production and delivery of products and services.
- Selection and management of suppliers.
- Internal quality audits.
- Monitoring and measuring effectiveness.
- Continual improvement.
- Corrective and Preventative Action.
- Work Instruction to conduct technical validation or product.
An effective Quality Management Systems will define the critical processes, set system controls, monitor performance of its processes and demonstrate continual improvement.
NVLAP Certificate of Accreditation for Rudolph Research Analytical
ISO – 9001-2015 for Rudolph’s Quality Management System
Rudolph Research Analytical has been assessed and approved by National Quality Assurance, USA. Assessment is against the provisions of ISO 9001: 2015 for the Manufacture and Calibration of Quartz Control Plates. ISO 9001: Certificate for Quartz Control Plates for Rudolph Research Analytical
All Rudolph Instruments carry our exclusive 20 Commitment to service your instrument.
No other instrument manufacturer offers a more comprehensive service commitment! At Rudolph, we realize our customers need their instruments up and running without issue. Rudolph offers a comprehensive range of as needed service and service programs. Another consideration is life of instrument cost, the longer an instrument stays in service the less expensive it is. To meet our customer’s needs, Rudolph offers responsive service available all over the world and a commitment to provide service for your instrument for at least 20 years. Rudolph is still servicing the high quality instruments we manufactured in the 1970’s, 80’s, and 90’s.