Dear Mr. Mathurin, It’s a pleasure to reach out to you again even as we complete the last phase of our company’s purchase and installation of the Rudolph SG/RI AutoFlex R837 Systems with a Colorimeter and a Polarimeter. Your expertise in this, and certainly your professional involvement from the very beginning has been phenomenal, just
It was a pleasure to meet you also. Thank you for the documents. They are just what we need. I was so impressed with you and your knowledge about the instrument and your professionalism. It has been many years since I have dealt with a Field Service Representative as professional, knowledgeable and personable as you are. The staff (guys) were very impressed and happy
Richard, Just wanted to let you know how pleased our company is with the Rudolph J57HA Automatic Refractometers. We currently have two of the instruments in service in our sugar testing laboratories, and are in the process of ordering three additional refractometers. Before the decision was made to switch our laboratories to the J57HA Refractometers,
Gentlemen: We wish to take this opportunity to express our deep sense of appreciation for your technical assistance over the last twenty years in providing different support services in order to keep our Rudolph Saccharimeter working at the optimum level. Thank you for your input in helping us, to decide upon the best unit for
Dear Richard, I am writing to in appreciation to your company and to inform you how pleased we are with the Auto Pol 880 instrument here at LULA-WESTFIELD. It’s performance has proven to be both reliable and accurate as this is extremely important to our industry. From the moment of our preliminary discussion of purchase until the present,
This is to inform that we had bought a Rudolph Research Analytical Density meter for our Installation in Mar’08 from M/s Agaram Industries, Chennai This was installed very efficiently by M/s Agaram Industries and it is working to our satisfaction. We are using this instrument for measurement of density at various temperature for Petroleum Products
Hi Peter, Happy New Year!! Hope your holidays were wonderful. Great news – the density meter is working like a charm … Wow -what a difference. Thank you for all of your efforts in this. I also received your lovely cups and will share them with the Lab techs. Thank you so much. Have a
Mike, The density meter is working out great! We just ran about 16 lots on it and it is so much easier/faster than the pycnometer!! There is much less room for error, when the specific gravity/density is calculated and printed out. Because of being an Animal Health company, many of our products have flavoring agents
Dear Mr. Spanier, I am writing to express my gratitude for the service we obtained from your fine staff. I am the Laboratory Technical Manager at Arte!. Earlier this year we evaluated density meters to add to our instrumentation pool. We were very impressed with the knowledge and support we received from Mike Pierpont during
Dear Mike, We have been very pleased with our automated density system from Rudolph. Since the system was installed in September 2009, we have analyzed 3000 samples and have not had a single problem. The autosampler that you customized for us has been working great in regards to sampling directly from our process vials and
DearR udolph Team, I want to send my sincere thanks to an amazing team of people who have helped me through several is sues with our instruments. We have had a great experience with our sales person Julio, who from the day he brought in the instrument for us to test out, has been full
Julio, I would like to thank you and Peter Marriot for the excellent service you have provided me while ordering and the installation of the DDM2910 and the J257. The DDM2910 and the J257 are fabulous. We are in the process of validating the system against other Specific gravity instruments and we love Rudolph’s equipment.
To Whom It May Concern: The DDM-2911 Plus has been an excellent addition to our lab. It allows us to quickly and accurately measure proof down to 2 decimal points. When we are just doing cursory checks on tanks and barrels we use a quick check setting that typically takes less than 60 seconds. When
Hi Mike, Thank you for the excellent service you’ve provided throughout ordering, installing and updating our DDM2911 Plus (Density Meter). As you know, we primarily employ the DDM2911 Plus to proof the spirits we craft in our distillery. In our industry, our governing body, the TTB, requires 0.02% Ethanol accuracy for testing of % Ethanol
Hi Rick, I want to take this opportunity to thank you for all things that you and your team have done for us. From day one that I contacted you to inquire about your Alco Test, you and your team have been very helpful to our organization. I was looking for a new device that
Dear Mr Marriott, Please be informed that we are using the J357 Refractometer and the Autopol V since 2006, and that we are pleased about their accurate and stable measurement. Thereby we kindly request a quotation for the following items: – Autoplo QCP requalibration (see attached picture)/ or new one. – Refractometer calibration standard (
Hi Peter/John/Mike, I wanted to let you know that the upgrade of the RI firmware has been working perfectly. ln fact, the entire unit in Building 1 has been functioning as we envisioned when we decided to upgrade our system. I also wanted to say thank you very much for all that you have done
PETER- Happy Holidays!! I hope all is well with you. I just wanted to get back with you about our J157 HT refractometer that we purchased from Rudolph. I want to let you know that everyone here in Cedar Rapids seems to have a favorable opinion of the automatic refractometer. The lab technicians like it
Dear Peter, I just want to say how pleased we are with our Rudolph J 157 Automatic Refractometer. We use it in the Production Lab where it is just as accurate as our standard abbe type refractometers. It is preferred over the Abbes because you can put a sample on, then walk away and do
Dear Peter, I am writing to express what a benefit the Rudolph Research Autopol IV and J257 Refractometer, used in conjunction with the Anton Paar Density Meter and sample changer, has been to our laboratory. We purchased this equipment in July 2001 when it was becoming to keep up with the analytical needs of our
