Your company is great to work with! You have excellent customer service. It is also nice to have the same contact people year after year. The instrument was updated in a timely manner and is working great! I wish that all of our suppliers strived to have the high quality customer service that Rudolph does.
Hi Richard/Heidi, The Fill station works well. It takes the guess work out of trapped air bubbles in the smaller sample cells. I use it everyday. Regards, Linda Stephan Production Scientist Quality Control, Milwaukee A business of Merck KGaA, Darmstadt, Germany Sigma-Aldrich Corp. I 6000 N. Teutonia Ave. I Milwaukee, WI 53209 / USA
Dear Rudolph Team, I want to send my sincere thanks to an amazing team of people who have helped me through several issues with our instruments. We have had a great experience with our salesperson Julio, who from the day he brought in the instrument for us to test out, has been full of knowledge
March 26, 2015 Attn: Mike Pierpont Rudolph Research Analytical Manager, Densitometry 55 Newburgh Road Hackettstown, NJ 07840 Mike, Palmetto moonshine began needing a consistent method to monitor and record our alcohol based products for our consumers and to the strict requirements of the Tobacco Tax and Trade Bureau (TTB). There are many different methods that
Thank you for the excellent service you’ve provided throughout ordering, installing and updating our DDM2911 Plus (Density Meter).
We wish to take this opportunity to express our deep sense of appreciation for your technical assistance over the last twenty years…
From the moment of our preliminary discussion of purchase until the present, you and your staff have been most helpful and courteous in all situations…
This was installed very efficiently … and it is working to our satisfaction…
I would highly recommend the DDM 2910 Automatic Density Meter and Rudolph Research Analytical to anyone…
The density meter is working out great! We just ran about 16 lots on it and it is so much easier/faster than the pycnometer…
Since the system was installed in September, we have analyzed 3000 samples and have not had a single problem…
I would definitely recommend your instrumentation to anyone I know because it is excellent instrumentation and awesome technical support always.
Please be informed that we are using the J357 Refractometer and the Autopol V since 2006, and that we are pleased about their accurate and stable measurement…
The professionalism, product knowledge, and responsiveness of the entire team at Rudolph had been absolutely first rate…
The refractometer is easy to use and easy to clean. We are looking forward to many years of trouble free operation.
The lab technicians like it for its ease of use, and the lab supervisors (myself included) like it for its reproducibility from one technician to the next…
I just want to say how pleased we are with our Rudolph J157 Automatic Refractometer. We use it in the Production Lab where it is just as accurate as our standard Abbe type refractometer.
Incorporating this system into our laboratory has been like adding another employee. It saves time while ensuring accurate results, and is extremely user-friendly. In addition, I’ve found that Rudolph Research Analytical goes the extra mile to ensure their customer is satisfied with their product and their service. I would highly recommend this equipment and this company to any lab as busy as ours…
Based on very satisfying results, we decided this year to replace also the backup Abbe style instrument by a second Rudolph refractometer. We are very pleased with your instruments; you can consider us as reference customer.
The J257 refractometer, which we recently purchased from Rudolph, has been a valuable addition to our laboratory. It has provided us with consistent and accurate readings for both research and production.
