Dear Richard,
I am writing to in appreciation to your company and to inform you how pleased we are with the Auto Pol 880 instrument here at LULA-WESTFIELD. It’s performance has proven to be both reliable and accurate as this is extremely important to our
industry. From the moment of our preliminary discussion of purchase  until the present, you and your staff have been most helpful and courteous in all situations. As you are well aware, we recently experienced a slight malfunction, however, Ray Roberts handled this situation expertly and quickly to our great satisfaction. Once again, many thanks to you, Richard, to Barbara, Ray and all employees at Rudolph Research. With all your help, we hope to enjoy many years of satisfied service from your product.

Most gratefully yours

A.H. Newchurch