I would like to bring to your attention the fact that my colleagues Way Wang, Brian Boyd and I were recently involved in purchasing a polarimeter for our open access laboratories and after evaluating various polarimeter from well-known manufactures, we ended buying it from Rudolph Research.
This letter is to confirm that we very pleased doing business with your company. We appreciate the promptness of your response to our request for a software change on the A 12630 Autopol IV polarimeter that eliminates the need for blank measurements.
Your sales representative, Richard Budzinski, was very receptive to our suggestions and made sure that they were implemented. He was very competent, personable and we really enjoyed working with him.
Thank you and sincerely yours,
Pfizer Global Research & Development