Dear Rudolph Team,
I want to send my sincere thanks to an amazing team of people who have helped me through several issues with our instruments. We have had a great experience with our salesperson Julio, who from the day he brought in the instrument for us to test out, has been full of knowledge and willing to answer questions.
When I asked him if he could troubleshoot a few issues we had, he not only got back to me in a timely manner but he brought a team of people to help as well. The issues were solved with a friendly phone call and I have to say, it has been a long while since I have received this type of care or concern over resolving the issues at hand and it is incredibly refreshing.
I look forward to working with the team at Rudolph in the future for many of our analytical testing needs.
Sincerely,
Travis Ellyson
Research Associate
Incredible Foods
75 Sprague Street
Boston, MA 02136
