DearR udolph Team, I want to send my sincere thanks to an amazing team of people who have helped me through several is sues with our instruments. We have had a great experience with our sales person Julio, who from the day he brought in the instrument for us to test out, has been full […]

To Whom It May Concern: The DDM-2911 Plus has been an excellent addition to our lab. It allows us to quickly and accurately measure proof down to 2 decimal points. When we are just doing cursory checks on tanks and barrels we use a quick check setting that typically takes less than 60 seconds. When […]

Hi Mike, Thank you for the excellent service you’ve provided throughout ordering, installing and updating our DDM2911 Plus (Density Meter). As you know, we primarily employ the DDM2911 Plus to proof the spirits we craft in our distillery. In our industry, our governing body, the TTB, requires 0.02% Ethanol accuracy for testing of % Ethanol […]

Dear Mr Marriott, Please be informed that we are using the J357 Refractometer and the Autopol V since 2006, and that we are pleased about their accurate and stable measurement. Thereby we kindly request a quotation for the following items: – Autoplo QCP requalibration (see attached picture)/ or new one. – Refractometer calibration standard ( […]

Hi Peter/John/Mike, I wanted to let you know that the upgrade of the RI firmware has been working perfectly. ln fact, the entire unit in Building 1 has been functioning as we envisioned when we decided to upgrade our system. I also wanted to say thank you very much for all that you have done […]