Rudolph Research Analytical understands production downtime is costly. This is why we’ve added an after-hours phone support service option or to complement your existing Preventative Maintenance (PM) service agreement or as a standalone service.
Custom Phone Support Coverage
Tailored coverage periods to meet your business requirements.
- Monday through Friday, weekends, or holidays
- Year-round coverage or seasonal/monthly coverage
- Around the clock coverage or during specific hours of the day
Expedited RMA Repair Services
If a Return Material Authorization (RMA) is needed, Rudolph will expedite repairs to get you back online quickly.
Discounted Loaner Rental Rates
Enjoy the benefits of our discounted loaner instruments option which offers 50% discounted weekly rental rate. This option covers instruments that have an active preventative maintenance agreement and exclude shipping costs.