The Rudolph Service Pledge:
Earning your loyalty everyday, through our commitment to exceptional service and attentive customer focus.
Integrity, Quality, and Innovation with a Global Reach.
Rudolph Research Analytical manufactures automatic Density Meters, Refractometers, Polarimeters, Saccharimeters and Automation Solutions for a wide variety of industries. With over 8,000 laboratory instruments installed in demanding applications worldwide and thousands still in use which were manufactured in the 70’s, 80’s and 90’s, Rudolph Research Analytical has established itself as a premier vendor well known for its quality, reliability and innovation. Rudolph Research Analytical is the only polarimeter manufacturer in the world that has received NVLAP accreditation for its NIST Traceable Quartz Polarimetric Calibration Standards. Rudolph has consistently released Patented Innovations that bring new and important functionality to its market leading line of instruments.
Rudolph’s entire line of intruments carry its exclusive 20 Year Service and Support Guarantee.
Rudolph Research Analytical offers a comprehensive range of Preventive Maintenance and Service Programs. Rudolph has demonstrated a commitment to its customers by keeping installed instruments operational, not only for 20 years, but in some cases for over 40 years. This long-term commitment to keeping our instruments running makes the cost of ownership, over the life of a Rudolph Instrument, one of the lowest in the laboratory market segment. At the date this document was published, there is no other laboratory instrument manufacturer guaranteeing service and technical support for 20 years.
