A Rudolph Research Analytical testimonial from a Benchtop Refractometer user.
Hi Peter, John, and Mike, I wanted to let you know that the upgrade of the RI firmware has been working perfectly. In fact, the entire unit (Refractometer) in Building 1 has been functioning as we envisioned when we decided to upgrade our system.
I also wanted to say thank you very much for all that you have done to enable us to function uninterrupted as the new system was implemented. The professionalism, product knowledge, and responsiveness of the entire team at Rudolph had been absolutely first rate and much appreciated here at Ungerer & Company.
Thanks again and best regards,
Director, Technical Services
Ungerer & Company